Refund Policy
1. Overview
At Siloimages.com, we strive to provide high-quality services. This Refund Policy outlines the conditions under which refunds for credits and money will be issued.
2. Refunds for Credits
- Unused Credits: If you have purchased credits but have not used them, you may request a refund within seven days of the purchase date. Refund requests can be submitted through email, call or support ticket.
- Used Credits: Once credits are used for services, they are non-refundable. Please ensure you are satisfied with the services before using your credits.
3. Refunds for Money Paid
- Service Dissatisfaction: If you are dissatisfied with a completed service, you must notify us within two to three days of the service being delivered. We will review your case and may issue a refund at our discretion.
- Service Errors: If there was an error on our part (e.g., the service was not delivered as described), you may be eligible for a full refund. Please contact our support team with details.
4. Processing Refunds
Refunds will be processed within three to four business days of approval. Depending on your payment method, it may take additional time for the funds to appear in your account.
5. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website with an updated effective date.
